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About Us

LAYEN ©  Looking After Your Every Need

Who is LAYEN?


We are a UK business, specialising in Bluetooth and Audio Solutions.  We have become well known for our Bluetooth Music Receivers and are always adding to our high quality Audio & Bluetooth range. If you are looking to make your docking station; speakers; car stereo or home entertainment stereo Bluetooth - you have come to the right place .

Our blog 'The LAYEN Bluetooth World' will help you make the correct purchase choice, by providing advice, answers to questions and general pointers to help you out.  We also have a number of blogs covering purchase advise, instructions and troubleshooting for our Bluetooth receivers - just follow the relevant links from the product pages.

Why LAYEN?

Our name is built on our customer promise ”Looking After Your Every Need” and this is reflected in everything we do. From providing a dedicated and excellent customer service through to finding the latest products that will enrich your music life and embrace the possibilities of a wire-free world.

Where is LAYEN?  


Our products may travel from all over the world, but our stock is held in the UK and distributed from our Sandhurst office (famous for being the home to the Royal Military Academy!).  We may not rub shoulders with some of her Majesty’s finest, but this does mean we can dispatch and deliver orders within the UK – quickly.

LAYEN's customer service hours are 9am to 5pm GMT, Monday to Friday. 
 
We will endeavour to respond to your query the same day, however depending on the volume of inquiries we are receiving and the complexity of your query, it may be the following working day.  Customer service is paramount for our growing business and we do aim to resolve any queries as quickly as possible.

If you want to return a product to us, please visit the Returns Page to find all the information we need in order for you to do so.   We have a 14 day returns policy for refunds, after this we can only offer exchanges.

If you are having trouble with any of the products you have purchased from us, please get in touch. We will resolve any issue or problem you may have.

If you have any questions please feel free to Get in Touch.

Thank you for visiting our store. 

The team @ LAYEN

Suite 2, Sandhurst House
Sandhurst, Berkshire GB
We love to talk!

Thanks for shopping with us!