Finding a 30 pin Bluetooth receiver to work with cars can be tricky; compatibility can be very hit and miss.  Generally speaking if you have a digital radio they won’t work as the car will be looking for a digital, not analogue, signal.

There are also often issues with car iPod connect kits, as many are MFI only (Made For iPhone/iPod) – meaning that they will not be compatible with non-MFI products on the market.  If the receiver you have purchased is not working with your car stereo or connect kit, it is likely that it’s incompatible because of the above reasons.

If this is the case, please return the receiver make to us for a refund and make a separate purchase for a receiver that will work with your set up.

As a solution, we would always recommend using an AUX receiver, if your stereo has an AUX connection.

These are easily transferable between car and home stereos and will work on any stereo with an AUX output.  We have several that are designed for cars:

The AudioStream:
This is our latest AUX receiver, boasting Bluetooth version 4.0 and AptX. Unlike the plug it doesn’t connect via the mains, but instead does require charging. However, unlike other rechargeable receivers, the AudioStream can play and charge at the same time.

Another is the Bluetooth Car AUX: http://www.layen-uk.com/Bluetooth-Aux-Car-Receiver_p_81.html

There are other AUX receivers available – all rechargeable and can therefore be easily transferred between car and home stereos. Please see here for the rest of our range: http://www.layen-uk.com/BLUETOOTH-ACCESSORIES_c_12.html 

Please return the item back to us so that you can be refunded. You can then purchase the desired alternative separately.

If you purchased via Amazon please return to them. If you purchased via the website or eBay please return directly to us so that we can refund you.

Our return address is LAYEN Suite 2, Sandhurst House, 297 Yorktown Road, Sandhurst, Berkshire, GU47 0QA. For minimal return postage cost, please send as a large letter and obtain proof of postage from the post office.

Please make sure that you include all the relevant paperwork with your item. In particular we need a copy of the invoice / order information so that we can locate you on the system and provide your refund.

You can either purchase your new item whilst going through this process or once the refund has been made.

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