Q: Can this be used successfully when fixed under a floor, but just above someones ceiling, where there is no soundproofing? if not, do you have something suitable?
A: If you consider that the CSB is just like a mobile phone, in terms of its' microphone - if you left your mobile phone in this position and then called it from a landline - the clarity of sound would be at a similar level. When positioned somewhere discreet but not too concealed the CSB boasts crystal clear sound. The sound is still good but will become more muffled, the more concealed it becomes. LAYEN
Q: How long will it last for when I phone it?
A: Hi the CSB will last in standby mode for 2-3 days before needing to be recharged and when in constant use (i.e. listening mode) it will last approx. 3 hours. It can be left plugged into a USB socket for power and will still work. LAYEN
Q: can you call csb while it is charging?
A: Yes the device will still work and can still be called whilst plugged in and charging. LAYEN
Q: How clear is the sound if just let in a room, say under a desk or on a shelf?
A: Hi - the Layen CSB spy bug provides excellent sound quality - you will easily be able to listen in to sounds within a 10m radius. LAYEN
Q: does the bug flash when it's in use?
A: The CSB is very discreet, it only has a small red light INSIDE the device but this is concealed by the SIM card. Whilst in use no sound is made and there are no flashing lights - it's very discreet. LAYEN
Q: I have a mini SIM card from a phone. Is there a converter available so that I may use the mini SIM in the regular SIM slot on the device?
A: Hi - yes these are available on the market. We don't sell them ourselves and have not tried one in the LAYEN CSB, but there is no reason for it to not work as it would in a mobile phone.
Q: The reply location text shows always unknown location. The link appears to be broken/have spaces in. How should the link show in the text?
A: Hi there, you need to have Google maps installed on your phone. The link that is texted back shows the location on Google maps when you click it. If you have any problems please call us on 01276 32375. Thanks LAYEN
Q: Does this device also have GPS capabilities. Is it considered to be a GPS?
A: Hi, the device works via GSM - you will be texted the co-ordinates, within a mile of where the device is located, when you text for them. It is not a GPS device. Thanks
Q: could this device record any sound, instead of just listening of something. or maybe could linked to computer to record it?
A: Hi this is a listening device, rather than a voice recorder. You can set voice activation so that it calls you when there is something to listen to. You can also use it as a GSM tracker, to text you co-ordinates of within 1 mile of the device.
Q: Does the sim card have to be credited to enable it to work ?
A: The SIM card may required credit to activate it, but you will not need credit to use the device to listen in to something. You will need credit if you want to use the voice activation and GSM tracking features.
Q: what is the percentage that is text back mean? battery life? what is the red button?
A: Hi there, yes the % texted back is battery life. The red button is an sos button. When it is pressed it calls the mobile phone that has been set up on the CSB. Kind regards LAYEN
Q: what do i have to text to receive the coordinates of where the device is?
A: HI - please refer to our CSB Instruction & Troubleshooting Guide: http://www.layen-uk.com/LAYEN-CSB-Listening-Device--Instructions-Troubleshooting_b_15.html
Q: With the Layen CSB listening device is their an external power pack you can purchase that will increase the power supply ( standby time ) ?
A: We do have powerbanks available which could be used to provide a constant charge http://www.layen-uk.com/Universal-Battery-Pack--Phone_p_40.html.
Q: I want to purchase the layen csb, but want to make sure it will work in america. What kind of sim card is nessacery and do u sell then also? Any info on this device would be helpful.
A: Hi - please refer to our CSB Instruction & Troubleshooting Guide: http://www.layen-uk.com/LAYEN-CSB-Listening-Device--Instructions-Troubleshooting_b_15.html
Q: Can this item be charged/plugged directly to the mains socket?
A: It can be charged via a USB plug to extend its standby duration.