Policies, Terms & Conditions
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of LAYEN LLP Copyright © 2013, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.
No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
We use Paypal for secure online payments – whether you want to pay by debit card, credit card or with your Paypal account. We also accept personal cheque and payment on collection, please refer to our Payment policy for further information.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. LAYEN reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether LAYEN signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We hold stock of all of our products and aim to dispatch within 24 hours. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. If your item is out of stock, you will be informed and the order will be placed on back order, ready for dispatch as soon as the stock is available. You may cancel your order at any time prior to shipping.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
Privacy on Other Web Sites
We will gladly accept the return of any unwanted products within 14 days of delivery. For any products that are defective or have been sent in error, we will allow 21 days from date of purchase, for the return and refund of these items. Please refer to our returns policy for further information.
We endeavour to dispatch all orders within 24-28 hours. Orders are not processed or shipped on Saturday, Sunday or national bank holidays. Most orders are sent 1st class and will be received within 1-2 days of dispatch. Please refer to our Delivery Policy for more information.
We cannot guarantee when an order will arrive, as this can be influenced by the postal carrier themselves. Please consider any shipping or transit time offered to you by LAYEN or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, LAYEN shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. LAYEN shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, LAYEN shall immediately issue a credit to your credit card account in the amount of the incorrect price.