Q: Does this product work with the Bose SoundDock Portable system?
A: Hi Phil, yes this receiver works with this dock.
Q: I have what appears to be a Bose Series 1 SoundDock. Can you please advise how I can tell if it is a version 1 or version 2 ?
I have 2 x Ipod Touch 3rd and 4th generation and also an iPhone 4 which all charge through my SoundDock.
I have checked my serial number on the Bose website but it only advises I have a series 1 but does not tell me whether it is version 1 or version 2.
Please can you help ?
A: Hi Gary, because you can charge an iPhone 4 you have a second generation Bose 1 - which means you can use either the I-DOCK or I-SYNC. You don't need the BS-1.
Kind regards, LAYEN
Q: Will this work with my Ruarkaudio R4i?
A: Hi Paul, yes it will work fine
Q: Does this unit work with the Pure Avanti Flow? Thanks.
A: Hi. The I-SYNC has mixed results with Pure docking stations. I would suggest the I-DOCK which is our latest receiver with a later version Bluetooth and better compatibility. In the event it's not compatible you can return it to us for a full refund or a replacement with an Aux Bluetooth Receiver - which is compatible with all docking stations / stereos with an Aux output. Many thanks LAYEN
Q: Hi, just purchased an iSync and it works perfectly with my iphone when attached to a Bose Soundock. However, it will not pair with my iPad for some reason. The iPad can see it and it tries to connect but constantly fails. The message says "took too long to pair" Any suggestions why this should happen? Regards AH
A: Hi Alan. It sounds as though the receiver is still trying to search for your iPhone. Please try turning off the Bluetooth on your iPhone and searching again from the iPad. The i-SYNC can only sync with one device at a time. Any other problems, please call us on 01276 32375. Many thanks Kirsty
Q: Will this pair with my Samsung Galaxy? (s4) - am using a Bose 2
A: Hi Will, yes the i-SYNC will pair fine with your Samung and your Bose 2.
Q: Hi guys - I have upgraded to an iPhone 5. My friend at work told me to look for one of these, he said it will solve my problems with the phone not fitting the docks any more (we have Bose and a 'houseparty?') - are they easy to use? (Am a technophobe!)
A: Hi Jessy, the i-SYNC is very easy to use... You simply put the receiver in your docking station and then turn on the Bluetooth on your phone. You then pair to the i-SYNC (very easy to do) and you will connect. You can then play your music! And now you don't have to have your phone in the dock! If you have any trouble we are always here to help too : )
Q: Hi, Do you know if the i-Sync bluetooth music receiver is compatible with the Sony NAS-Z200DIR hifi system?
A: Hi there, most 30 pin Bluetooth receivers have problems with Sony docking stations. Our I-SYNC and I-DOCK will work with some, but not with others. We'd recommend using an Aux Bluetooth receiver - either our Aux Headset or Car Aux Receiver - either can be plugged directly into the dock / Hi-Fi and you can still Bluetooth in the same way.
Q: I have just brought your I-sync via amazon and just attached it to my bose dock. There are no lights coming on and no bluetooth connection. The dock charges my ipod ok. Have a got a faulty 8-sync or is there something else I should be doing?
A: Hi David, if the i-SYNC will not power up at all, it sounds as though you have an original Bose Series 1 Docking Station. If this is the case, you will need to return the i-SYNC for a BS-1 - which has been designed specifically to work on the original Bose docks, as no other 30 pin receivers will. You will know if you have have an original (first generation) Bose if it can not charge up an iPhone 4 upwards. Please call the office on 01276 32375 for further assistance.
Q: Will this receiver function with a Bose Sound Dock Portable unit?
Thanks in advance
A: Hi David, yes it will. But it will need to be plugged into the mains, otherwise the receiver will not power up.
Q: My Bose portable SoundDock has the serial no.043092981851604AE
Which Bluetooth music receiver do I need?
A: Hi - please see the following blog for the required information: http://www.layen-uk.com/Do-I-have-a-Bose-Series-1-Which-Receiver-Do-I-Need_b_12.html
Q: Hi, I recently purchased the i-SYNC. I have been trying to connect it to my Yamaha CRX550 micro hifi.
I can connect my Samsung Galaxy S3 but there is no sound. I have now returned the i-sync.
Is there any known compatibility issues with the Yamaha system and would the i-dock work?
A: Hi Paul, the i-DOCK has better compatibility with Yamaha than the I-SYNC. It doesn't work on all of them but does work with a lot! It would be worth testing it out and if not, you still have the option of using an Aux Bluetooth Receiver (we have 4 of these under Bluetooth Accessories: http://www.layen-uk.com/BLUETOOTH-ACCESSORIES_c_12.html).