Q: will this unit work with a B & W Zeppelin?

Asked by: zeppelin - 10/22/2013
A: Hi David - if it's an early dock without airplay then the I-DOCK will work. They are on back order at the moment, but you can place the order and reserve one. They are due in around 15th November. Many thanks.
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Answer provided by: LAYEN (10/23/2013)

Q: Hi Does your blutooth I dock work with older Bose Sounddock models i think mine is about 7 /8 years old the one that has an aux conection?

Asked by: Nigel - 10/1/2013
A: Hi Nigel, the I-DOCK will be fine with this model. The I-DOCK requires a direct charge from the dock in order to work. For earlier models of the Bose Series 1 (1st generation) that can not charge an iPhone 4th Gen upwards, our BS1 or BS2 music receivers are the only ones that will work, due to the different charge output.
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Answer provided by: Administrator (10/1/2013)

Q: Hello, I bought a cheaper version of this Bluetooth adapter and I have to keep removing and replacing it each time I want it to sync to my devices. Is this the same with this device or whenever you turn your dock on, it automatically searches and syncs? Thanks.

Asked by: Ian - 12/1/2013
A: Hi Ian, this is common with the cheaper products. With the I-DOCK you do not need to remove and reinsert each time you want to listen, you can leave it docked (but we'd always recommend to turn the dock power off as we would with anything electrical). Also one of the key features of the I-DOCK is auto pairing - so when you have synced once, it will remember the device the next time you go to pair. Not only do you not need to remove it but it will also remember your devices. Hope this helps.
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Answer provided by: The LAYEN Team (12/3/2013)

Q: Which Bluetooth product do I need for my Bose sounddock(bought 2nd hand). I believe it's first series but it does charge my I-pod Nano series 3 - thanks?

Asked by: Phil - 12/13/2013
A: Hi Moira, If your dock can charge an iPhone 4 upwards, then the I-DOCK will work with it. If it can't, then it is the original Bose 1 and you need to purchase either the BS-1 or BS-2. If you haven't got an iPhone 4 to try it out, I would suggest purchasing either - seeing if it powers up. If it doesn't power up, you can return it and exchange for the correct receiver. Please just take care when removing the receivers from packaging - as although we offer a full refund policy, we can't accept returns where the receivers and scratched and damaged and the packaging has been torn apart. They can be easily removed without causing any damage to receiver or packet.
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Answer provided by: The LAYEN Team (12/13/2013)

Q: Hi - got a Bose second generation - will this work OK?

Asked by: George Barker - 10/6/2013
A: Hey George - yes the i-DOCK will work great with your Bose!
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Answer provided by: LAYEN (10/6/2013)

Q: Is the i dock compatible with a Roberts Fusion DAB radio with i pod/i phone dock (30 pin dock). I have a i phone 5s?

Asked by: William - 10/1/2013
A: Hi - we've not had any feedback on compatibility with that specific dock. We do know that it works with some Roberts docking stations, but Bluetooth music receivers are not generally brand specific and results will vary according to each different dock. You are welcome to try it out and should it not be compatible, we do have AUX versions which will work and we can replace it with (so long as you have an aux input). (see our Bluetooth Accessories for available receivers).
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Answer provided by: Administrator (10/1/2013)

Q: Does this work if I place it in a docking station for an iPhone ?

Asked by: DL - 10/3/2013
A: The I-DOCK is a 30 pin music receiver so long as the docking station has a 30pin connection it will fit and it will work with any Bluetooth enabled device. It is worth noting that compatibility will vary amongst different docks but we do offer a full refund in the unlikely instance that your dock is not compatible. If you'd like to speak to someone about your specific dock please give us a call.
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Answer provided by: Administrator (10/3/2013)

Q: What happens when you go out of range? Does it just stop playing? What if I go out?

Asked by: Harry strider - 10/10/2013
A: Hi - as you go out of range the music will gradually get distorted until it loses connection and stops playing. If you come back in to range, it will automatically reconnect. Also if you go out (even all day) as long as your Bluetooth is on and the docks still on, it will just re-connect!
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Answer provided by: LAYEN (10/10/2013)

Q: Hi guys - can this device have multiple phones Blue-toothed/Paired at the same time? Thanks

Asked by: Jenny Smith - 10/9/2013
A: Hi Jenny - good question. In short - no. But its very easy to swap the devices paired up to it. Even if you could, you would only be able to play music from one device while the other sits paired, but its super quick to swap. It will also repair automatically so you only need to go through the motions once!
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Answer provided by: LAYEN (10/9/2013)

Q: Hi, I have a Bose SoundDock series 2 and 5th generation iPod Touch, what's the best device for me to use to connect these two devices via Bluetooth?

Asked by: Ian Crispin - 10/21/2013
A: Hi Ian - the I-SYNC will work with both of these. Many thanks.
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Answer provided by: LAYEN (10/21/2013)

Q: Hi.does this device work with an Arcam doc and a Cambridge Audio doc? Also can I have two running at the same time in different rooms from the same iPad? Thanks

Asked by: Lee - 12/3/2013
A: Hi Lee, you can only have one receiver running from one device at a time. With regards to compatibility we know the I-SYNC won't work with the Arcam and we're not sure on your other dock. The I-DOCK might work, but you would need to try it out and if not compatibles you can return it to us. You might find that you need an aux receiver - if you have an aux connection - they work in the same way, they just need to be charged (instead of taking a charge from the dock itself) and the overcome compatibility issues. Kind regards Kirsty
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Answer provided by: The LAYEN Team (12/4/2013)

Q: Hi, thanks for sending the iDock, all paired and working great. My question is after listening to music from my phone, how do I switch back to listening to the TV which is plugged into the aux? Many thanks

Asked by: oo03sjw - 11/28/2013
A: Hi Steve, you will need to unpair the I-DOCK to switch back to the TV if plugged into the aux. The I-DOCK will remember your phone the next time you go to use it. Any problems please call us on 01276 32375
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Answer provided by: The LAYEN Team (12/3/2013)

Q: Does this work with the JBL On Stage III (not the micro or IIIp versions? Thanks

Asked by: NellieC - 12/19/2013
A: Hi Neal, We haven't tested this model, but the I-DOCK has the best compatibility so it would be worth trying that if any. If it doesn't work, you can return it and exchange it for a Bluetooth receiver than has an aux connection, instead of the 30pin, which is compatible with all docks and stereo units. Please take care when removing the receivers from packaging - as although we offer a full refund policy, we can't accept returns where the receivers and scratched and damaged and the packaging has been torn apart. They can be easily removed without causing any damage to receiver or packet.
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Answer provided by: The LAYEN Team (12/19/2013)

Q: How can I tell if I need an I-DOCK or BS1 for my Original Bose series 1 docking station?

Asked by: Jimmy - 12/3/2013
A: If your Bose Series 1 can charge an iPhone 4 upwards, you need either the I-DOCK or the I-SYNC. If it can't charge an iPhone 4 upwards then you need the BS-1. If you don't have an iPhone 4 upwards to test, then you will need to try one out. If you purchase the I-DOCK and it's not compatible (i.e. it doesn't power up at all) you can return it for the BS-1 - or vice versa.
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Answer provided by: The LAYEN Team (12/3/2013)

Q: Hi, I have a Yamaha TSX-120 iPod dock. (4 years old). Is your receiver compatible? I have bought others (eg. Kitsound) that didn't work. Thanks

Asked by: Brian - 12/11/2013
A: Hi Brian, The I-DOCK has the best compatibility so it would be worth trying that if any. If others haven't worked in the past, you might find that you will need to have a Bluetooth receiver that connects via aux - we have 3 in our Bluetooth Accessories (Car Aux Receiver, Bluetooth Aux Headset, Aux Bluetooth Receiver). They work in the same way, they just fit to a different connection point (the aux input / headphone jack) and need to be charged via USB for 2 hours, for 9 hours playback.
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Answer provided by: The LAYEN Team (12/11/2013)

Q: Hi, I have a Bose Sounddock series 1, if I use your wireless/Bluetooth converter can I beam the same music simultaneously from the converter to a Bose mini Bluetooth speaker so I can play the music in two rooms? Happy Christmas Frazer

Asked by: Frazer - 12/23/2013
A: You will only be able to steam music from the dock that the receiver is connected to.
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Answer provided by: The LAYEN Team (12/23/2013)

Q: Do you know if this will work with Roberts Sound 200 system?

Asked by: Martin - 12/28/2013
A: The I-DOCK generally works with Roberts - it would be worth testing and if you find its' incompatible, you can return it for a refund (please ensure all packaging is in tact before returning).
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Answer provided by: The LAYEN Team (12/28/2013)

Q: Will this unit fit into an iPod dock (recessed)? Can you give me the dimensions?

Asked by: Jim W - 12/28/2013
A: Hi if you can fit an iPod or iPhone into the dock our receivers will be fine.
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Answer provided by: The LAYEN Team (12/28/2013)

Q: Will the I-DOCK Bluetooth receiver work with a Yamaha YDS-11 dock?

Asked by: Jeff - 12/29/2013
A: The I-DOCK generally struggles with Yamaha docks - we'd always recommend using an Aux Bluetooth Receiver instead of a 30 pin.
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Answer provided by: The LAYEN Team (12/29/2013)

Q: Will this device work / have you tested it with a Bowers& Wilkins Zeppelin Air?

Asked by: Liam - 12/31/2013
A: The I-DOCK is not compatible with the Bowers & Wilkins Zeppelin Air however we have had reports that it works with the Mini.
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Answer provided by: The LAYEN Team (12/31/2013)

Q: Hi, I have two questions before buying. Works with iphone toyota kit (cable 30 pin 2007). And would follow paired my phone with hands free bluetooth car?.

Asked by: Jorge Mora - 2/9/2014
A: Hi - please see our Bluetooth Guide for information on purchasing receivers for Cars: http://www.layen-uk.com/Bluetooth-Troubleshooting-Guide--Instructions-Advice-For-Setting-Up-Your-Bluetooth-Music-Receiver_b_13.html
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Answer provided by: The LAYEN Team (2/9/2014)

Q: I would like to play music from my iphone using bluetooth. My Renault car radio is basic. How can i connect the receiver into the radio? Do I need special cables etc?

Asked by: Garry T - 4/6/2014
A: Your best bet would be an Aux Bluetooth receiver, which will work with any stereo or car stereo with an Aux input. We have 3 different kinds available under Bluetooth Accessories: http://www.layen-uk.com/BLUETOOTH-ACCESSORIES_c_12.html
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Answer provided by: The LAYEN Team (4/6/2014)

Q: Hello, i have 2 questions actually.. 1. will this work with a pure i-20 dock? 2. i have an in car connects2 unit, this charges my phone and the audio works. any chance this might work?

Asked by: deano - 4/30/2014
A: The I-DOCK will work with the Pure I-20 dock. You can always try it in the car, if it doesn't work we'd recommend an Aux Bluetooth receiver. http://www.layen-uk.com/BLUETOOTH-ACCESSORIES_c_12.html
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Answer provided by: The LAYEN Team (4/30/2014)

Q: Hi, Will the i-DOCK worth with my Toyota 30 pin iPod connection? The connection I have recognises the iPod as CD auto-changer therefore pick-up the first 6 playlist as CD. I want to you the bluetooth from my phone to the receiver. Many thanks

Asked by: Alistair - 5/2/2014
A: You can try it with your car 30pin connection, but the 30 pin receivers can be hit and miss. We'd always recommend an Aux Receiver for Cars. We have 3 different types under Bluetooth Accessories: http://www.layen-uk.com/BLUETOOTH-ACCESSORIES_c_12.html
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Answer provided by: The LAYEN Team (5/2/2014)

Q: i just got an BLU-idock. can you tell me how i can pair more than one device and at the same time. At the moment i can pair both devices but to change between the 2 you have to press the side button and re-pair to swap between the 2. Can to blu-idock automatically connect the the device without having to keep re-pairing each time? Thanks

Asked by: christian west - 5/12/2014
A: The i-DOCK is designed to remember / auto-pair with only one device, i.e. the last device used. You can still use it with any number of devices, but you will need to re-pair it when switching between devices.

We do have a premium receiver that can remember 7 devices and connect to 3 simultaneously: http://www.layen-uk.com/Jambadoo-Bluetooth-Audio-Receiver_p_76.html and we also have the BTRS - http://www.layen-uk.com/Bluetooth-Transmitter-Receiver_p_70.html which is a transmitter and receiver in one and can remember up to 9 devices (currently on back order, expecting delivery within the next couple of weeks)
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Answer provided by: The LAYEN Team (5/12/2014)

Q: Sorry as I am a bit slow, do I take it that I can leave my (super) i-DOCK on my pure contour 100Di all the time or should I take it off when not in use?

Asked by: Philip Owen - 6/5/2014
A: We'd always recommend turning appliances off as a general rule - but you could leave it on should you wish to.
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Answer provided by: The LAYEN Team (6/9/2014)

Q: Is this Bluetooth 4.0 product backwards compatible with laptops and smartphones with earlier versions of Bluetooth?

Asked by: Benjamin Nicholson - 11/17/2014
No Answers have been submitted yet.