LAYEN Blog — Delivery

How long will it take for my order to arrive?

Delivery Troubleshooting

LAYEN aims to dispatch all orders within 1 working day from receipt of payment. We use Royal Mail 1st class for UK delivery, you should therefore expect to receive your order within 1-3 days from ordering.   If we are currently awaiting stock, the product will be showing as on Back Order but will still allow you to place the order so that you can reserve your product once the new stock arrives. If you have been waiting more than 5 days for your order, please check the listing to make sure it wasn't on Back Order when the order...

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I have purchased the wrong receiver for my Bose Dock

Delivery Troubleshooting

If you have purchased a receiver for your Bose dock, which doesn’t power up, it is the incorrect device for your dock. The BS-1 has been uniquely designed to work for the Bose Series 1 SoundDock. It will only work with this dock and will not work with later models. 

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How do I return an item?

Delivery Returns

If your item is incompatible or you have changed your mind, you have up to 14 days to return it for a full refund. 

For compatibility issues with a Bluetooth Adaptor and you need an alternate solution for your dock or stereo, you will be able to find an answer on the Troubleshooting Page or FAQ page. 

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