LAYEN Blog — Troubleshooting

No Sound? No Problem. Read this... Posted 2 Oct • Troubleshooting Our Bluetooth adapters are very easy to use but by the very nature of Bluetooth technology - we know that setting up can sometimes be a little tricky. That said - issues can almost always be resolved. Our Bluetooth adapters are pretty much designed for Bose docks so you won't get any compatibility issues (unless you have an original Bose Series 1 - in which case you will need the LAYEN BS-1).   However, sometimes customers find that the dock isn't producing sound when they first pair up.  ...

Need Help Streaming From Your PC / Laptop? Read This.... Posted 20 Jan 3 • Troubleshooting Our LAYEN receivers cannot distinguish the difference between different devices, so if you are able to connect to a phone or tablet, you shouldn’t have any issues connecting to a laptop or Mac. Because all laptops are set up completely differently, customers do sometimes experience issues with connecting or trying to enable the Bluetooth function. Each laptop is different, but there are a number of things you can do: - Check your Bluetooth is turned on. - Check your laptop has found the receiver....

Stream Audio from your Favourite App! Posted 9 May • Troubleshooting We have a premium LAYEN Bluetooth Transmitter/Receiver available that will allow you to connect your old non-Bluetooth iPod to your Bluetooth docking stations, speakers and systems. Please look at the LAYEN TX-RX product page for all the product information, set up and troubleshooting tips.  If you have a non-Bluetooth iPod and want to use it to stream music wirelessly to your Bluetooth speakers, dock or headphones - you will need a Bluetooth transmitter to do so. The Bluetooth transmitter will turn your iPod Bluetooth, allowing it to stream your music....

Because you were able to connect to the receiver and play music, it isn't a compatibility issue. It may require a Bluetooth re-set for all devices - if you have been connecting via different devices. Please see our Bluetooth Troubleshooting Guide for advice on how to do this. You will also need to check that all connections are secure. You can do this by checking that the 30pin connection is still working by using an old iPod or iPhone directly on the pins. This will enable you to find out whether there is a fault with the pins. Please also...

LAYEN aims to dispatch all orders within 1 working day from receipt of payment. We use Royal Mail 1st class for UK delivery, you should therefore expect to receive your order within 1-3 days from ordering.   If we are currently awaiting stock, the product will be showing as on Back Order but will still allow you to place the order so that you can reserve your product once the new stock arrives. If you have been waiting more than 5 days for your order, please check the listing to make sure it wasn't on Back Order when the order...